Colby F. is a very good technician and is very Knowledgeable on the equipment and what he is doing.
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Great service the only thing I didnt care for was trying to sell me a Uv light for my system. They always try to sell me something like this every time and I just want them to come out and do their maintenance work or whatever they were called out for not to try and sell me something.
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I called at 7am on a Sunday and my ac was fixed by 11:30 for a minimal fee. The ac guy was super knowledgeable and very polite. Signed a maintenance program with them because of it
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Jose and Craig showed up about 8:30am and didn't leave until nearly 6:00pm. Jose was up in the inferno of an attic all day! Craig dealt with the electrical and disposing of the old unit and setting up the new one. These guys didn't seem to take any breaks or bathroom otherwise I was about to fall out and I was just sitting on the front porch. The house was being repaired and the electricians refused to turned everything on. In spite of that, I had no cold air coming into the house that my new thermostat said 97 degrees inside. Both of these young men are knowledgeable and very hard workers. Hobson is blessed to have them and so was I!
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Got a good deal; no, I got a great deal Lennox would be my first choice; and it was cheaper than most!
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Steven was very informative and professional.
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Steven was great. Found the problem and fixed it fast. Thanks
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Adam was quick, knowledgeable, and very respectful and friendly too! Highly recommend!
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Jhorden with Comfort Experts came out to install a new heating and air conditioner at our house. He was very knowledgeable and friendly. He was very thorough and did an excellent job. We would highly recommend Jhorden and this company to anyone
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Craig came and did a very thorough check of our air conditioner. He was very knowledgeable we were extremely happy for everything he did.
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Arrived for EVal System was working but customer was wondering why system wasn’t keeping up Looked at both units. Blower was super dirty and had bio growth on it, evap coil was super caked up, out side unit was super dirty and the frigerant was r22 and at 20 degrees and low. Recommend evap coil replacement, blower clean and charging system to running specs. Relayed information to customer and discussed the recommendation and about getting a new unit. Customer is busy this week with doctor appointments but would like a call back to get a comfort advisor on 4/19/24 to set up an appointment.
His house was recently built but the brand of panel has the gfci's go out way faster than normal so I talked to her about possibly separating out the gfci's so that the heat buildup will be a lot less
Customer was not on site called and customer authorized me to enter home. Tested all components all measured within ratings and specs. Refrigerant level is normal. Washed and cleaned condenser. Heavy dust composites found in return and supply plenum. Heavy buildup on blower wheel and uv light ballast is out of operation and warranty. Spoke with customer over phone before departing system's set to off. Sent customer estimates via email.
I returned and installed the iaq 200 and cleaned the blower. When I left the system was running and cooling.
Garrett Y. and Mike R. completed annual heating system tune up.
This system is over due for a total break down and system cleaning. I would install a new control braod and blower motor. I would try to align the flames with the combustion chamber. Please consider all these things if you want longevity out of the system. Also system replacement is another option. In my opinion anymore money put it into this system would be a waste of money.
On arrival I installed the new April aire filter. I recomended installing the air scrubber uv system to further improve air quality and kill biological growth. I scheduled my return visit to install the air scrubber next Monday at 9. I do not have a scrubber on me and am going to do a complimentary clean of the blower and coil with his upgraded uv system.
02/19/24 Tyler s- full house is gavinized pipe. Washer shut off valve on cold side needs to be replaced. Homeowner is selling house so suggested upgrading kitchen sink.
On arrival system was running and heating producing a 20 degree delta. The indoor unit had a clean coil and a mostly clean blower. The outdoor unit passed all electrical testing but was overamping on start up. I installed a compressor saver kit and will return to install the filter upgrade. Please schedule my return visit for Monday first call. I will go to the shop to get the upgrade kit before hand.
Arrived for HTU Filter needs to be replaced Installed drain switch Furnace components fine No secondary drain pan Water heater showing dusty from previous leaks and some scorch marks Recommend replacing Insulation upgrade recommended as well
On arrival the system was turned off. I turned the system on and off four times and the furnace ran with no issues. Based on the customers feedback he decided to go ahead and have me replace the ignitor. Once the ignitor was replaced the furnace would not turn on. I determined that the boards error code was incorrect, and once I moved the pin connector on the board the furnace turned back on and ran. I recommended replacing the board or speaking with a comfort advisor about system replacement. The comfort advisor visit is scheduled for 3-5 tomorrow.
